Terms of service

Terms of Service

Last Updated: August 2026

Welcome to BagMood.site.

These Terms of Service govern your use of our website and your purchase of products from BagMood. By accessing our website, placing an order or using our services, you agree to these Terms of Service.

Throughout these Terms, “BagMood,” “we,” “us” and “our” refer to BagMood.

1. Online Store Terms

By using our website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

You may not use our products, website or services for unlawful or unauthorised purposes.

You must not transmit malicious software, viruses or other harmful code through our website.

2. Products

BagMood primarily offers fashion accessories including plush and faux fur handbags, shoulder bags, totes, bucket bags, messenger bags and related products.

We make reasonable efforts to present product descriptions, colours, measurements, photographs and other information accurately.

However, product colours may appear slightly different depending on screen settings, lighting and device display.

Minor variations in texture, shape, finishing or appearance may also occur between individual products.

3. Product Availability

All products are subject to availability.

We reserve the right to discontinue products or change our selection at any time.

If a product becomes unavailable after an order has been placed, we may contact you to arrange an appropriate alternative or refund.

4. Pricing

Prices displayed on BagMood.site may be changed from time to time.

The price applicable to your purchase will generally be the price displayed when your order is submitted, subject to correction of obvious errors and applicable law.

Any applicable taxes, duties or charges will be handled according to the information presented during checkout and relevant local requirements.

5. Orders

Submitting an order does not necessarily mean that an order has been finally accepted.

We reserve the right, where legally permitted, to refuse or cancel orders for legitimate reasons including:

  • Product unavailability
  • Suspected fraud
  • Incorrect pricing or product information
  • Payment authorisation issues
  • Incorrect or incomplete shipping information
  • Orders that appear to violate these Terms

If we cancel a paid order, any appropriate refund will be made to the original payment method.

6. Payment

Customers agree to provide current, complete and accurate billing and payment information.

Payment must be successfully authorised before an order can be processed.

Available payment options will be displayed at checkout.

7. Shipping

BagMood offers free worldwide shipping.

Our estimated delivery timeframe is 7–10 days, subject to the terms set out in our Shipping Policy.

International deliveries may occasionally be affected by circumstances outside our reasonable control, such as customs procedures, carrier disruption, severe weather or incorrect delivery information.

8. Returns and Refunds

Eligible purchases may be returned within 30 days of receipt under our Return & Refund Policy.

Please review that policy before initiating a return.

Our voluntary returns policy does not limit any mandatory consumer rights or remedies that apply to your purchase.

9. Accuracy of Information

We make reasonable efforts to keep information on BagMood.site accurate and up to date.

Occasionally, the website may contain typographical errors, inaccuracies or omissions relating to product descriptions, availability, pricing or other information.

Where legally permitted, we may correct such errors and update information.

10. Intellectual Property

Unless otherwise stated, website content associated with BagMood—including original text, graphics, logos, branding elements and website design—is owned by, licensed to or otherwise lawfully used by BagMood.

You may use the website for personal, non-commercial shopping purposes.

You may not reproduce, redistribute, commercially exploit or misuse protected content without appropriate permission.

11. Third-Party Services

Our website may use third-party providers for services including payment processing, ecommerce functionality, analytics, shipping and website infrastructure.

Your use of certain third-party services may also be subject to their respective terms and privacy practices.

12. Prohibited Uses

You must not use BagMood.site:

  • For unlawful activities
  • To violate another person's rights
  • To distribute malicious software
  • To attempt unauthorised access to our systems
  • To interfere with website security
  • To submit knowingly false information
  • To engage in fraudulent transactions
  • To scrape or commercially exploit website content without permission

13. Disclaimer

We aim to provide accurate product and website information, but we do not guarantee that our website will always operate without interruption or technical errors.

Nothing in these Terms excludes guarantees, warranties, rights or remedies that cannot legally be excluded.

14. Limitation of Liability

To the maximum extent permitted by applicable law, BagMood will not be responsible for indirect or consequential losses arising from use of the website or products where such liability may lawfully be excluded.

Nothing in this section is intended to exclude or limit liability where doing so would be prohibited by law.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify BagMood against losses reasonably arising from your unlawful misuse of our website or material breach of these Terms.

16. Severability

If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be applied or modified to the extent permitted by law, while the remaining provisions will remain effective.

17. Changes to These Terms

We may update these Terms of Service when necessary to reflect changes to our business, website, services or applicable requirements.

The latest version will be published on this page with an updated revision date.

18. Governing Law

To the extent permitted by applicable law, these Terms are governed by the laws applicable in New South Wales, Australia, without limiting any mandatory rights available to consumers in other jurisdictions.

19. Contact

For questions regarding these Terms:

BagMood
25 Corunna Rd
Stanmore NSW 2048
Australia

Email: support@BagMood.site
Phone: 0461 992 734
Website: BagMood.site